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| Accept returns: |
yes |
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| Buyer must return the product within: |
7 days |
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| Return shipping paid by: |
buyer |
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| Accepted condition: |
unopened |
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| Refund given as: |
money back or replacement |
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| Refund given within: |
30 days |
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| Restocking fee: |
varies |
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Policy Details:
Return & Refund Policy
Effective Date: [Insert Date]
Thank you for shopping with us. We want you to be fully satisfied with your purchase. Please read our return policy carefully before placing an order.
1. Return Eligibility
Items must be returned within 14 days of delivery.
Products must be unused, unopened, and in their original packaging.
Items must be in the same condition as received.
Proof of purchase (order number) is required.
We reserve the right to refuse returns that do not meet these conditions.
2. Non-Returnable Items
The following items cannot be returned:
Digital products or downloadable items
Perishable goods
Personal care items
Customized or personalized products
Items marked as “Final Sale”
3. Return Process
To initiate a return:
Contact us at: [Your Email Address]
Provide your order number and reason for return.
Wait for return approval and instructions before sending the item.
Unauthorized returns will not be accepted.
4. Return Shipping
Buyers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service.
We are not responsible for lost or damaged return shipments.
5. Refunds
Once the returned item is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed within 5–7 business days to the original payment method.
Shipping costs are non-refundable unless the return is due to our error.
6. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
Contact us within 48 hours of delivery.
Provide clear photos of the issue.
We will offer a replacement or full refund where applicable.
7. Exchanges
We replace items only if they are defective or damaged. Contact us for exchange eligibility.
8. Contact Information
For any return-related questions, please contact:
Email: [Your Email Address]
Response Time: Within 24–48 hours
By placing an order, you agree to this Return & Refund Policy.
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